Tech Support

Tech Support for the Austin ISD Community

For technology support issues and questions related to account access, devices, software, and network, please use our new AISD Help tile in the AISD portal.

Depiction of the AISD Help tile in the AISD Portal.

If you are not able to access your portal account, please feel free to contact us via our AISD Help Desk:

Hours of Operation: Monday-Friday, 7:00 a.m. - 5:00 p.m.
Families: 512-414-9187
Students: 512-414-4357
Staff: 512-414-8324 (from an AISD phone dial ext. 48324)
*from an Austin ISD phone dial ext. 48324