Mission

The Austin ISD Facilities Maintenance Service Center is committed to providing exceptional customer service that contributes to a clean, safe, cost-effective, and instructionally supportive school environment that adheres to the school district’s mission of preparing every student with the knowledge and skills to thrive in college, career, and life.

Commitment and Purpose

The Service Center Staff takes responsive action to resolve immediate issues, and follows up to ensuring customer satisfaction. The Service Center contributes to student success through maintaining the learning environment. Our staff supports campus administration by ensuring that we do our best to take care of facility, maintenance, and custodial services so they can stay focused on student achievement. Our purpose is to manage requests, develop the appropriate course of action and then implement the action plan with a timeline to resolve the issue.