Your Well-Being is Our Priority
Austin ISD is committed to investing in the health and well-being of its greatest assets—its employees.
As part of this commitment, the district offers a comprehensive and competitive benefits package to our employees and their families so that they are empowered to live healthy, balanced and fulfilling lives.
Are you ready to explore your new 2025 Benefits Package?
Click here to view the Interactive 2025 Benefit Guidebook (English)
Click here for a PDF version of the Guidebook
The key to healthy living is understanding and taking control of your own health. Get started today by learning about the many benefits available to you at AISD!
If you have a question or concern, you can count on support from knowledgeable and helpful benefits staff members. Please call the AISD Benefits Information Line at 512-414-2297, from 7:45 a.m. to 4:45 p.m. Monday through Friday.
To update or change your enrollment mid-year because of a qualifying event such as a marriage, birth, death, change in employee status for you, your spouse or dependents, log in to austinisdbenefits.com and select the "Make a Change to My Benefits" button.
If you need assistance with the event or have questions about the documentation requirements, please contact the AISD Employee Benefits Office at 512-414-2297. All enrollment or enrollment changes must be completed within 31 days of a qualifying event.
A qualifying life event is an increase or decrease in dependents or a change in immediate family’s insurance eligibility status. QLEs must be submitted within 31 calendar days of the qualifying event date.
Qualifying Event |
Supporting Documentation |
Dependent Documentation |
---|---|---|
Marriage |
Marriage license |
Birth certificates are required if adding spouse’s children as dependents. |
Death |
Death certificate |
No additional documentation required. |
Divorce |
Certified copy of divorce decree |
Birth certificates are required if adding children not currently enrolled in benefits. |
Adoption |
|
No additional documentation required. |
Birth |
|
No additional documentation required. |
Change of spouse employment |
Proof of enrollment or termination of benefit coverage from spouse’s employer. Proof must contain effective or termination dates of coverage, type of coverage (medical, dental, vision), and the names of the dependents affected. |
|
Loss or gain of coverage Other than employment change Voluntary cancellation of COBRA is not an event. |
Proof of enrollment or termination of benefit coverage, e.g., Medicare or Medicaid. Proof must contain effective or termination dates of coverage, type of coverage (medical, dental, vision), and the names of the dependents affected. |
|
Leave of absence or return from inactive status |
|
BENEFIT | VENDOR | PHONE NUMBER | WEBSITE |
---|---|---|---|
Medical |
BlueCross BlueShield of Texas - Policy # 392418 |
866-231-5581 | www.bcbstx.com |
Pharmacy | BlueCross BlueShield of Texas - Policy # 392418 |
833-715-0942 | www.MyPrime.com |
Telehealth Virtual Visits | MDLive | 888-680-8646 | www.MDLIVE.com/bcbstx |
Dental | Cigna - Policy # 3346339 | 800-Cigna24 | www.myCigna.com |
Vision | Community Eye Care (CEC) - Policy # AUSTNISD01 | 888-254-4290 | www.cecvision.com |
Life & AD&D, Short-Term and Long-Term Disability | Sun Life Financial: #911763 | 800-247-6875 Claims: 877-932-7287 |
ww.sunlife.com/us |
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) | HSA Bank | 833-223-5604 | myaccounts.hsabank.com |
Voluntary Benefits: Accident Critical Illness Hospital Indemnity |
MetLife Accident Policy: #530206 Cancer, Critical Illness & Hospital Indemnity Policy: #530206 |
800-638-5433 | www.metlife.com |
Employee Assistant Program (EAP) | Revive | 833-777-6545 | www.reviveeap.com |
Teacher Retirement System | TRS | 800-223-8778 | www.trs.texas.gov |
403B/457B Plans | Trusted Capital Group | 800-943-9179 | www.tcgservices.com/enroll |
Pet Insurance | Spot Pet Insurance | 800-905-1595 | www.spotpet.link/austinisd |
Contact the Benefits & Leave Office
512-414-2297 • benefits@austinisd.org • leaveoffice@austinisd.org